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ujet.cx

Company

Using AI innovation and human connection to reimagine CX.

We help you turn your contact center into an Experience Center where speed, context, and empathy scale together.

About

Our Mission

We build AI-powered, cloud-native technology that makes life easier for customers, employees, and IT teams.

ujet.cx builds an AI-powered, cloud-native contact center platform. It is CRM-first and mobile-ready, and it puts AI at every customer touchpoint for automation, efficiency, and decision-making, without storing PII. Founded in 2015 and headquartered in San Francisco, ujet.cx delivers secure, scalable, data-driven experiences for global enterprises across North America, South America, EMEA, and APAC.

UJET leads the way in modern CX with

  • AI at the Core

    powering self-service, routing, coaching, and insights.

  • True Multimodality

    voice, chat, SMS, in-app, and everything in between.

  • Mobile-First Design

    because most customer journeys start on the phone

  • CRM-First Architecture

    no PII stored, total security and visibility.

Leadership

Meet the leadership team.

CX Champions. Leading Edge Visionaries. UJETsetters.

  • Anand Janefalkar

    Chairman of the Board and Chief Evangelist

  • Vasili Triant

    Chief Executive Officer

  • Kristin King

    Chief Customer Officer

  • Baker Johnson

    Chief Growth Officer

  • Leslie Blanke

    Chief Product Officer

  • Ian Peters-Campbell

    Chief Technical Officer

  • Amy Devers

    Chief People Officer

  • Jason Royer

    Chief Financial Officer

  • Kyoungjoo Kim

    General Counsel

  • Michele Shane

    Senior Vice President, Business Development

  • JB Braham

    Senior Vice President, Sales

  • Holly Barker

    Senior Vice President, Marketing

  • Brandon Ackert

    VP, Channel & Alliances Sales

Recognition

Awards & Recognition

  • G2: Leader Enterprise (Fall 2026)2026
  • G2: Momentum Leader (Fall 2026)2026
  • G2: High Performer Enterprise (Fall 2026)2026
  • G2: Best Usability (Summer 2026)2026
  • G2: Best Results Enterprise (Summer 2026)2026
  • G2: Best Est. ROI (Spring 2026)2026
  • G2: Fastest Implementation (Spring 2026)2026
  • Info-Tech Top Contact Center as a Service - Enterprise (CCaaS) Providers2026
  • Info-Tech Top Contact Center as a Service - Midmarket (CCaaS) Providers2026
  • Software Advice: Front Runners 20262026
  • Capterra: Shortlist 20262026
  • Google Cloud 2023 Technology Partner of the Year2023

Source: Awards & Recognition, ujet.cx

Locations

UJET locations across the globe.

  • San Francisco (HQ)

    535 Mission St # 14/FSan Francisco, California, 94105
  • Austin

    11801 Domain Blvd 3rd floorAustin, TX 78758
  • Los Angeles

    312 Arizona AveSanta Monica, CA 90401
  • Korea

    10F, 518, Teheran-ro Gangnam-guSeoul, 06180
  • Portugal

    Rua de 5 de Outubro 2884100-172 Porto