Integrations
Connect with the best.
AXO doesn’t ask you to rip out your CRM. It reads and writes to the ones you already run. ujet.cx also integrates with workforce, AI, and outbound platforms.
- Integrations
- 19
- Categories
- 5
Featured
Featured Partners
Google
Google AI delivers personalized, human-like customer engagement with end-to-end AI apps. Features include virtual agents, agent assist (transcription, translation, coaching), insights, and automated quality management, transforming CX across every touchpoint.
Salesforce
Salesforce CRM provides a single source of truth for customer data across sales, service, and marketing. It offers a unified agent workspace to access records, view history, and automate case creation, resulting in faster resolution and personalized CX.
Kustomer
Kustomer is an AI-native CX platform that centralizes customer data from all channels into a single timeline. Agents get a 360-degree view of history and context for more personalized, efficient support.
HubSpot
HubSpot is a leading CRM, marketing, and sales platform. It provides agents with real-time customer data, automates tasks such as call logging, and provides a holistic view of all interactions, boosting productivity for informed conversations.
19 integrations
Customer Relationship Management (CRM)
Integrations that connect AXO with your core customer data systems, so agents (and AI) always have a complete view of every customer’s history.
Salesforce
Salesforce is a CRM platform that provides a single source of truth for customer data across sales, service, and marketing. It provides a unified workspace for agents, enabling them to access customer records, view interaction history, and automate case creation, resulting in faster resolution times and a more personalized customer experience.
Zendesk
Zendesk is a support ticketing platform that helps businesses manage all customer interactions. Unify the agent experience by bringing all communication channels and customer history into one workspace, streamlining workflows and providing a full picture of the customer journey.
Kustomer
Kustomer is an AI-native CX platform that centralizes customer data from various channels into a single timeline. Provide agents with a comprehensive 360-degree view of the customer’s history and context, allowing for more personalized and efficient support.
Microsoft Dynamics
Microsoft Dynamics supports CRM and ERP capabilities. It enables a unified agent desktop, with AI-powered agent assistance, and a complete view of the customer across all channels, leading to increased agent productivity and improved customer satisfaction.
HubSpot
HubSpot is a leading CRM, marketing, and sales platform that helps businesses grow. Allow agents to access real-time customer data, automate call logging and other tasks, and gain a holistic view of all customer interactions, leading to increased productivity and more informed conversations.
Oracle
Oracle Customer Service Cloud helps businesses manage customer interactions. Enable a unified agent desktop, intelligent routing, and seamless access to customer data, ensuring a consistent and personalized experience.
Freshdesk
Freshworks is support software that helps businesses deliver great customer service. Unify ticketing and communication workflows, allowing agents to manage calls, chats, and emails within a single interface, which improves efficiency and provides a seamless customer experience.
Zoho
Zoho enables a seamless flow of data between the contact center and the CRM, giving agents a complete view of the customer’s history and allowing for more efficient, personalized interactions.
Workforce Engagement Management (WEM)
Solutions that help you optimize agent scheduling, forecasting, and overall engagement to improve efficiency and service levels.
Assembled
Assembled is a support operations platform that focuses on workforce management (WFM) and AI-powered issue resolution. Enable real-time agent scheduling, performance tracking, and forecasting based on live contact center data, optimizing staffing and improving service levels.
Alvaria
Alvaria provides a unified solution that combines intelligent routing, automated outreach, and optimized agent scheduling, improving efficiency and customer engagement.
Calabrio
Calabrio provides workforce engagement management (WEM) solutions, including workforce management, quality management, and analytics. The CCaaS integration allows for real-time forecasting, scheduling, and performance monitoring, empowering businesses to optimize their contact center operations and enhance agent engagement.
Verint
Verint is a leading provider of customer engagement and workforce optimization solutions, including speech analytics and quality monitoring. It enables businesses to capture and analyze 100% of customer interactions, automate quality assurance, and gain actionable insights to improve performance.
AI & Analytics
AI-powered platforms that provide real-time agent assistance, conversation intelligence, and automated quality assurance to enhance performance and customer satisfaction.
Google
Google AI delivers personalized, human-like customer engagement with end-to-end AI apps. Features include virtual agents, agent assist (transcription, translation, coaching), insights, and automated quality management, transforming CX across every touchpoint.
Laivly
Laivly is an AI-powered agent assist platform that provides real-time guidance and automation for contact center agents. Enable agents to receive live coaching, dynamic scripting, and automated summaries directly within the CCaaS interface, improving efficiency and first-contact resolution.
Observe.ai
Conversation intelligence platform that uses AI to analyze 100% of customer interactions. Allow for real-time sentiment analysis, automated quality assurance, and actionable insights to be delivered directly to agents and supervisors, improving performance and customer satisfaction.
SuccessKPI
SuccessKPI provides AI-powered analytics, insights, and automation for contact centers. Enable real-time agent coaching, sentiment-based alerts, and automated summaries that empower agents and supervisors with the insights needed to improve the customer experience.
Verint
Verint is a leading provider of customer engagement and workforce optimization solutions, including speech analytics and quality monitoring. It enables businesses to capture and analyze 100% of customer interactions, automate quality assurance, and gain actionable insights to improve performance.
IT Service Management
Integrations that connect the contact center to IT support workflows, for faster ticket resolution and better collaboration between departments.
ServiceNow
ServiceNow automates enterprise IT and customer service workflows. Enable a seamless flow of data between the contact center and the broader service management ecosystem, allowing for faster issue resolution and a more efficient agent experience.
SAP
SAP provides enterprise resource planning (ERP) software and other business solutions. Connect the contact center to critical business data, allowing agents to access real-time information on orders, inventory, and accounts, which streamlines workflows and improves customer service.
Healthcare
Specialized integrations that connect our platform with patient data systems for secure communication in a healthcare setting.
SpinSci
SpinSci integrates communication platforms with electronic health record (EHR) systems for the healthcare industry. It provides a “know me” experience for patients by giving agents instant access to a holistic view of their medical and communication history, streamlining workflows and improving patient care coordination.
Don’t see your platform?
Tell us what you run. ujet.cx integrates with Customer Relationship Management (CRM), Workforce Engagement Management (WEM), Outbound Dialing, Quality Management, Virtual Agent, Agent Assist, and Business Intelligence (BI) partners.