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Datasheet

UJET: Screen Share - Real-Time Visual Collaboration

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“Tell me what you’re seeing now” is an outdated CX

Real-time visual collaboration that cuts handle time and boosts FCR.

The Visual Engagement Impact:

  • 90% customer satisfaction with screen sharing
  • 25% reduction in average handle time
  • 15% improvement in first contact resolution

✓ No downloads—works on web and native mobile apps
✓ Agent-controlled guidance with annotations and remote control
✓ Built-in data redaction for compliance
✓ Flipped camera mode for physical product troubleshooting

Explore the Features Today