UJET: Virtual Agent - Natural Self-Service

Stop Forcing Customers Through Bad Bots.

Your virtual agent should resolve issues naturally—not create them.

KeyBank proved it's possible.

The Results:

• 15% reduction in call volume
• 50% increase in lower-cost digital channels
• 10% cut in contact center costs

✓ Built on Google Cloud's conversational AI
✓ Hybrid architecture mixes deterministic and generative AI
✓ Seamless escalation with full context handoffs
✓ 70+ integrations for personalized self-service

Explore the Platform Today